At Astron Mart, we strive to provide a seamless shopping experience for our customers. Please read the following policy to understand our shopping process.

Order and Payment Policy

To ensure that all orders are processed smoothly and delivered without issues, we require a 200 Taka advance payment for every order. This advance is necessary because, in the past, many customers placed orders and did not collect their products. The upfront payment helps secure your order and ensures commitment from both sides.

In some cases, we may ask for full payment upfront, especially for high-value items or specific products. This will be clearly communicated to you during the order process.

Delivery Process

Once your payment is confirmed, we will process your order for shipment. Our standard delivery time is 3-7 working days. We strive to deliver your products as quickly as possible.

Returns and Refunds

We have a strict no return and no refund policy for products that have been damaged or mishandled by the customer. Please inspect your order carefully upon delivery, and report any damage immediately.

By placing an order with Astron Mart, you agree to the terms outlined in this shopping policy. We are committed to providing quality products and excellent service, and your understanding of our policies helps us serve you better.

We understand that customer satisfaction is key, and that’s why we are committed to delivering an exceptional shopping experience. Whether it’s the latest gadgets, lifestyle accessories, or other unique products, our team ensures that every order is handled with care and precision.

At Astron Mart, we operate exclusively online, which allows us to serve customers across the country without the limitations of a physical store. This enables us to offer a seamless shopping experience from the comfort of your home. While we currently don’t have a physical shop, we are continually expanding our offerings and services to better meet your needs.

Astron Mart is more than just a store—it’s your shopping partner. We strive to make every purchase easy, reliable, and satisfying, with a focus on quality and customer care.