Product Policy
At Astron Mart, we take care to deliver quality products. To ensure a smooth process for both the company and our customers, please review our product policy.
Product Condition
All products are inspected for quality before they are shipped. Upon receiving your order, please handle and inspect the product carefully. Once delivered, we do not provide any warranty or guarantee.
Unboxing Video Requirement
For the benefit of both the company and the customer, we require customers to take a video while unboxing the product. This helps in case there is any issue with the product upon delivery. The unboxing video serves as evidence to resolve any claims of damage that might have occurred during shipping. Without this video, we will be unable to consider claims for damaged goods.
No Returns or Refunds
Astron Mart has a no return and no refund policy for any product that has been damaged, broken, or mishandled by the customer after delivery. Therefore, please review your product carefully during unboxing, and report any issues immediately with video proof.
Customer Responsibility
Once the product is delivered and accepted, it becomes the customer's responsibility to maintain and use it properly. Any damage caused after delivery is not covered by Astron Mart.
We understand that customer satisfaction is key, and that’s why we are committed to delivering an exceptional shopping experience. Whether it’s the latest gadgets, lifestyle accessories, or other unique products, our team ensures that every order is handled with care and precision.
At Astron Mart, we operate exclusively online, which allows us to serve customers across the country without the limitations of a physical store. This enables us to offer a seamless shopping experience from the comfort of your home. While we currently don’t have a physical shop, we are continually expanding our offerings and services to better meet your needs.
Astron Mart is more than just a store—it’s your shopping partner. We strive to make every purchase easy, reliable, and satisfying, with a focus on quality and customer care.